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Transceiver compatibility

Vendor locks, unsupported module errors, matching modules to switches, NICs and routers

137 questions
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2votes
1 answer
34views

Cisco doc: troubleshooting an unsupported transceiver in a Catalyst 3850 network module

Cisco troubleshooting document: inserting certain SFPs (for example GLC-SX-MMD or third-party modules) into a Catalyst 3850 C3850-NM sub-module produces %PLATFORMPM-6-MODULEERRDISABLE: The inserted SFP module ... is not supported and %PM-4-ERRDISABLE: gbic-invalid ... putting ... in err-disable…

0votes
1 answer
18views

Huawei S6700 iStack fails because different transceiver types are mixed on the stacking ports 45-48

A Huawei S6700 iStack did not form because the optical modules on the dedicated stacking ports 45-48 were of different types; the platform requires identical transceivers on those ports. The four ports 45-48 are the fixed stacking ports, and mixing, for example, an SR module on one and an LR module…

0votes
1 answer
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Huawei 25GE ports: 10G SFP+ and short copper cables need RS-FEC enabled or the interface stays down

On Huawei switches with 25GE ports the poster asked about using SFP+ transceivers and copper cables; per the troubleshooting docs, when a non-1 m copper cable is connected to a 25GE interface the RS-FEC function must be enabled or the interface goes Down, and mixing different optical modulles at…

2votes
1 answer
100views

Cisco module signature: bytes 96-127 must match the serial number or a recoded SFP is rejected

Discussion of why re-coded modules fail Cisco validation: Cisco SFPs carry a unique signature tied to each serial number in bytes 96-127, and editing vendor name or serial makes the signature no longer match, so the switch rejects the module unless the signature is regenerated. Hardware involved…

0votes
0comments
118views

Dell Force10 S4810 warns Non-qualified pluggable media present, SFP+ type is 10GBASE-CU2M on a third-party DAC

Monitoring reported packet loss toward an ESXi iSCSI host; on the Dell S4810 (FTOS 9.11(2.6)) the interface TenGigabitEthernet 0/37 showed the warning Non-qualified pluggable media present, SFP+ type is 10GBASE-CU2M because a non-Dell DAC was used. The link was up with normal traffic (about 16…

0votes
0comments
151views

Intel X710 in a Dell R740xd links with 2013 Cisco DACs (VID V02) but not 2019 ones (V03) of the same part number

Dell R740xd servers with OEM Intel X710 adapters were cabled to Cisco switches with SFP-H10GB-CU5M and SFP-H10GB-CU3M DACs. Two cables linked, five did not; the working ones carried a blank or V02 version ID (made 2013), the failing ones V03 (made 2019), all identified as SFP-10GBase-CX1 on the…

1vote
2comments
79views

TP-Link T2600G-28TS SFP port shows UP but receives nothing over fibre to D-Link converters; firmware update fixed it

A T2600G-28TS (TL-SG3424) uplinked over fibre to another building using D-Link transceivers and media converters showed the SFP port UP and transmitting but never receiving packets. Restart, factory reset and other SFP ports were tried. Another user returned the switch after failing to link it to…

0votes
0comments
54views

Cisco-compatible CWDM SFPs that worked in PowerConnect 6024/6224 report transmit failure in an 8024F

Cisco-compatible CWDM SFP modules that had worked in Dell PowerConnect 6024 and 6224 switches produced a transmit failure error in a PowerConnect 8024F, presumably because the 8024F ports are SFP+. The poster considered Finisar FWLF1524P2Vxx modules but wanted confirmation from someone with a…

0votes
1 answer
192views

UCG-Fiber with a UACC-CM-RJ45-MG never recovers the link after the far-end Zyxel XS1930 reboots; DAC fixed it

A UCG-Fiber used a UACC-CM-RJ45-MG 10GBASE-T module (port 6, later port 7) to reach a Zyxel XS1930. Whenever the copper cable was disconnected for more than about 40 s or the Zyxel rebooted, the link never came back until the module was pulled for a minute or the gateway rebooted; forcing 10G or 1G…

0votes
1comment
91views

ES-48-Lite to ER-8-XG over two UF-RJ45-10G modules and Cat6: DHCP takes a minute and traffic will not pass

An out-of-the-box ES-48-Lite (1.9.3) was connected to an EdgeRouter Infinity ER-8-XG (2.0.9-hotfix.2) with a UF-RJ45-10G module on each side and a Cat6 cable. A laptop on the switch obtained a DHCP lease from the router only after about a minute and then could not reach the router or the internet…

0votes
0comments
109views

Dell S5212F-ON to Cisco C9500-48Y4C: dual-coded FS SFP28 DACs stay protocol down while 2 m Cisco/Cisco cables link

Between VxRail Dell S5212F-ON TOR switches and Cisco C9500-48Y4C switches, FS.com SFP28 DACs behaved inconsistently: a 5 m cable custom-coded Cisco on one end and Dell on the other came Line Up, Protocol down; a 2 m Cisco/Cisco-coded cable linked; a 3 m cable would not link even with the 2 m…

3votes
2comments
138views

UDM SE recognises a 30 m UACC-AOC-SFP10 but logs an SFP EEPROM error and the Minisforum MS-01 X710 never lights the port

A short no-name DAC between a UDM SE and a Minisforum MS-01 had worked for months; a new 30 m Ubiquiti UACC-AOC-SFP10-30M active optical cable was recognised by the UDM SE (vendor, part, serial, temperrature, power visible) but no link came up and the SFP port log showed an SFP EEPROM error; on…

2votes
1 answer
99views

Connecting a UDM SE 10G SFP+ port to an Enterprise XG 24 SFP28 port: which DAC, and the mixed-speed limitation

The poster wanted to connect a UDM SE (10G SFP+) to an Enterprise XG 24 switch (25G SFP28) and asked whether an SFP+ DAC would work with the SFP28 port falling back to 10G, or whether an SFP28 DAC was preferable. The concern was whether the SFP28 cage would fall back to 10G with an ordinary SFP+…

2votes
2comments
111views

UDM Pro to US-16-150W over a 1 m Ubiquiti DAC: link light on the switch only, even with both ports forced to 1G

A UDM Pro (port 11 set to 1G) and a US-16-150W (port 17) connected by a 1 m Ubiquiti DAC (UDC-1) did not talk: the switch showed a link light, the UDM Pro showed nothing. Setting both sides to 1G and rebooting both devices did not help; reversing the cable and removing the parallel copper uplink…

3votes
2comments
107views

ADDON JD097C-AO DAC links two US-48-500W switches but not the US-16-XG, which still reads the cable EEPROM

An ADDON JD097C-AO SFP+ DAC worked between two US-48-500W (firmware 3.3.11.3850) but not from a US-48-500W to a US-16-XG (3.7.39.6089): no link lights on either side and forcing 10G made no difference, although mca-dump on the XG showed the module fully parsed (sfpfound true, vendor ADDON, part…

1vote
1comment
102views

EdgeRouter 4 logs Failed to read SFP EEPROM_1 at byte 0 val -11 with a Bell Huawei MA5671A GPON stick

An EdgeRouter 4 (EdgeOS 1.10.0) with the GPON SFP taken from a Bell Home Hub 3000 (Huawei MA5671A, SC connector, DDM readable: 50.9 C, 3.25 V, 8.87 mA, TX 1.36 mW, RX 0.02 mW) logged kernel: Failed to read SFP EEPROM1 at byte 0 val -11!! twelve times a minute although the internet worked. Removing…

1vote
2comments
55views

UniFi UNAS Pro and UNVR 10G SFP+ ports drop to 1G after firmware updates or power cycles until the module is reseated

On two sites a UNAS Pro (UniFi RJ45 SFP+ module) and a UNVR (UniFi fibre SFP+ module) dropped to 1G after every firmware update or power cycle; rebooting the device, the port or the switch did not help, only physically pulling and reinserting the module (or reseating the fibre) restored an…

2votes
3comments
91views

EdgeRouter 4 drops the WAN every 3-60 min with an Alcatel-Lucent GPON SFP: Failed to read SFP EEPROM_1 val -6

After moving a Bell fibre connection from an ER-X to an ER-4 with the ISP's Alcatel-Lucent/Nokia GPON SFP (3FE46541AA / G-010S-P) plugged directly into eth3, the WAN dropped every 3 to 60 minutes; syslog had hundreds of kernel: Failed to read SFP EEPROM1 at byte 0 val -6!! entries and SFP module…

0votes
1 answer
83views

RB4011 SFP+ port does not link with a passive S+DA0001 DAC: only active cables (S+AO0005) are supported

A MikroTik RB4011 connected with an S+DA0001 DAC to a CRS106-1C-5S and a CRS112-8G-IN (all default configuration apart from IP addresses) had no connectivity over the SFP link. The RB4011 SFP+ cage is documented to accept onyl active direct-attach cables, so a passive twinax between it and the two…

2votes
2comments
144views

UniFi switches on firmware 7.2.123: SFP+ optics and DACs flap, STP flapping alerts, ports need reboot or forced 1G

After UniFi Network 10.0.140 / switch firmware 7.2.123 several operators saw SFP+ ports (UI optics, UACC-OM-MM-10G-D, MikroTik XS+DA0001 DACs, UACC-CM-RJ45-MG copper modules) flapping on US-XG-16, USW Pro Max, UDM Pro and USW-24-Pro units, with STP State Flapping alerts, ports blocked, and switches…

0votes
1 answer
187views

EdgeSwitch ES-24 will not link to HP/Netgear/Juniper/Cisco over 1G SX SFPs until the peer disables auto-negotiation

Newly delivered EdgeSwitch ES-24 units linked to each other over gigabit SX SFPs, but the same modules (HP J4858B, J4858A, Avago AFBR-57M5APZ, Avaya AFBR5715PZ, Cisco) would not link ES-24 to HP ProCurve (four models) or Netgear (two models): the ES-24 showed a link light, the other side did not…

0votes
0comments
172views

CSS326-24G-2S+ and Intel 82599 NIC fail to link over an S+DA0001 DAC; switch-to-switch DAC only reaches 1G

With a CSS326-24G-2S+ (SwOS 2.6) and a server with an Intel 82599 card, two different S+DA0001 DACs and two Intel cards never linked; two CSS326 switches connected by DAC only achieved 1 Gbps. A later reader on SwOS 2.12 with an 82599 reported the same. No solution was posted. Hardware involved…

1vote
1 answer
140views

10Gtek ASF-GE-T copper SFPs stop linking on a CRS309 after RouterOS 7.14 because of a wrongly programmed EEPROM

After upgrading a CRS309-1G-8S+IN from RouterOS 6.48.6 to 7.14.1 (and 7.15beta8), ports 5 and 7 with 10Gtek ASF-GE-T (FTRJ8519P1BNL-PT) copper SFPs showed sfp-rx-loss: yes and no-link when auto-negotiation was enabled; disabling auto-negotiation and forcing 1G full duplex restored the link…

4votes
2comments
86views

MikroTik GPON ONU SFP: registration questions and a 100 percent failure rate in outdoor summer conditions

A user with a MikroTik GPON ONU SFP module in a RouterBOARD facing a FiberLink OLT saw the interface as registered but the module serial never appeared in the OLT for provisioning. The thread turned into a reliability report: an operator lost every deployed MikroTik GPON module within two months of…

0votes
1 answer
142views

CRS312 to UniFi USW-Pro-48 could only link at 1G after a RouterOS upgrade; the RouterBOARD firmware had not been updated

A MikroTik CRS312-4C+8XG (RouterOS 7.13.4) and a Ubiquiti USW-Pro-48 (6.6.61) over 20 m OM3 with SR 850 nm SFP+ optics would only negotiate 1G full duplex; 10G attempts failed with no link and occasional Rx Fault on the UniFi side. Several fibre and transceiver combinations were tested and RouterOS…

0votes
1comment
30views

1G optics in MikroTik SFP+ ports: forced 1G fails to an RBFTC11 while auto-negotiation causes FCS errors to a CRS328

Contradicting MikroTik's documented advice to force 1G full duplex when using 1G optics in SFP+ ports, a Netpower Lite 7R linked to an RBFTC11 only with auto-negotiation (forced 1G gave link up but zero received packets), while the same Netpower to a CRS328-4C-20S-4S+ had heavy packet loss and FCS…

3votes
2comments
91views

Baudcom GPON ONU SFP stick in a MikroTik hEX S registers on the OLT but the SFP WAN interface cannot route

Replacing the ISP ONU with a Baudcom DB-1234-SFM GPON SFP stick in a hEX S: the stick registered with the OLT and obtained an IP with the spoofed MAC, but with sfp1 as WAN pings returned network unreachable, although the same configuration on ether1 (behind the ISP ONU) worked and Winbox showed no…

1vote
1 answer
128views

CSS610-8G-2S+IN shows link on SFP+ ports but Intel X520 NICs never see it; SwOS 2.13rc12 works, later builds do not

A MikroTik CSS610-8G-2S+IN showed an active SFP+ link, but Intel X520-DA1/DA2 NICs (Windows, Linux, ESXi) reported no link, reproducibly across multiple transceiver pairs, DACs and two cards. Firmware 2.12, 2.13rc6, 2.13rc12, 2.13rc25 and the final 2.13 were tested. Hardware involved: MikroTik…

3votes
1 answer
32views

Passive XS+DA0001 DAC between an RB3011 SFP port and a CRS309 SFP+ port only links after limiting advertised speeds

The poster wanted to use a MikroTik XS+DA0001 passive DAC between the 1G SFP port of an RB3011 and an SFP+ port of a CRS309 and asked whether a passive cable can bridge different SFP generations. The RB3011 SFP cage is 1G only while the CRS309 cage is SFP+ (10G), and a passive DAC has no active…

1vote
1 answer
71views

HP, Foundry and Ubiquiti copper SFPs fail on a CRS326 (RouterOS 7.7) while the MikroTik S+RJ10 works

On a CRS326-24G-2S+ with RouterOS 7.7 three third-party 1G RJ45 SFPs failed: an HP 453156-001 (FCLF-8521-3-HP) showed no-link with auto-negotiation: failed, a Foundry E1MG-TX showed no-link with sfp-rx-loss: yes even with manual speed, and a Ubiquiti UF-RJ45-1G also stayed at no-link. Hardware…

3votes
2comments
97views

CCR1036-8G-2S+ shows link OK with 1G SFPs but passes no data; the same modules work on a CCR1036-12G-4S

A MikroTik CCR1036-8G-2S+ with S-31DLC20D 1.25G single-mode SFPs reported link OK but no traffic flowed; TX power was blank and RX was -9 dBm. The identical module on the same fibre worked in a CCR1036-12G-4S. Port disable/enable, forcing 1G full duplex on both ends and support tickets did not…