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Questions tagged “mellanox”

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SONiC test_check_sfp_using_ethtool fails on a Mellanox MSN4600C: Cannot get module EEPROM information: No such device

On a Mellanox MSN4600C (ACS-MSN4600C) running SONiC in a T1 topology, the test testchcksfpusingethtool failed because ethtool -m sfp[ID] returned rc=1 with Cannot get module EEPROM information: No such device, i.e. the module EEPROM was not accessible on that platform during the test. Hardware…

1vote
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107views

Diagnosing a ConnectX-4 port with link but no traffic and 25G optics negotiating only 1G on a MikroTik switch

With two dual-port Mellanox ConnectX-4 cards, a MikroTik SFP+ switch, 1 m OM4 patches and mixed 10G/25G transceivers from several vendors, one NIC port showed link UP but got no DHCP and could not route, 25G transceivers negotiated only 1G, and previously stable 10G links dropped intermittently…

4votes
1 answer
43views

On-board ConnectX-3 shows no link with a QSFP-to-SFP+ adapter plus SFP+ optic; Mellanox hybrid cable fixes it

Intel-branded servers witth a built-in ConnectX-3 (MT27500, ConnectX3-A1-WSP-QDR, firmware 2.36.5000, mlx4en 4.6, kernel 4.19.68) lost link when a QSFP-to-SFP+ adapter with an SFP+ transceiver replaced direct QSFP cabling: ethtool reported Link detected: no and speed Unknown!, port in ETH moe. The…

1vote
1comment
128views

ethtool -m on a Mellanox MT26448 (ConnectX-2) returns Input/output error: DOM readout not supported on EOL adapters

On Debian 8.11 (kernel 3.16) the poster ran ethtool -m on a Mellanox MT26448 adapter to read optical diagnostics (TX/RX power, temperature, voltage, thresholds) and got Cannot get module EEPROM information: Input/output error. Hardware involved: Mellanox MT26448 ConnectX-2, SFP+ optic with DDM…

0votes
1comment
237views

ConnectX-4 Lx reports Cable is unplugged with FS.com SFP28-25GLR-31 modules over 40 m OS2

A Mellanox ConnectX-4 Lx (MCX4121A-ACAAx, firmware 14.32.1900) in a Ryzen desktop (Fedora 41 and Windows 10) detected the interface but reported Cable is unplugged with two FS.com SFP28-25GLR-31 modules and a 40 m single-mode LC duplex patch; a MikroTik router recognised the same optics. The poster…

1vote
1comment
126views

ConnectX-3 40GbE with Mellanox QSFP DACs to a Dell PowerConnect 8164: link comes up briefly then stays down

A Mellanox ConnectX-3 40GbE NIC connected with Mellanox QSFP passive copper cables (MC2210126-005) to a Dell PowerConnect 8164 (firmware 5.1.4.5) produced a link-up event for a few seconds followed by a permanent link-down. The same cables worked NIC-to-NIC, and Dell refused support because the…

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