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Questions tagged “DDM / DOM”

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ethtool -m on a Mellanox MT26448 (ConnectX-2) returns Input/output error: DOM readout not supported on EOL adapters

On Debian 8.11 (kernel 3.16) the poster ran ethtool -m on a Mellanox MT26448 adapter to read optical diagnostics (TX/RX power, temperature, voltage, thresholds) and got Cannot get module EEPROM information: Input/output error. Hardware involved: Mellanox MT26448 ConnectX-2, SFP+ optic with DDM…

1vote
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96views

Real incidents caused by third-party optics: slow I2C crashing a linecard and a DDM uptime overflow bug

In a NANOG discussion about vendor lock-in, an operator described two concrete failures. First, a third-party optic answered I2C reads too slowly; the switch vendor's polling code did not handle the timeout and crashed the linecard control plane, and the vendor refused to treat it as a bug because…

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ethtool -m fails on FS.com XXV710 NIC: "Module EEPROM memory read not supported" and NVM not updatable

On Ubuntu 18.04 (kernel 5.4.0, ethtool 5.3, i40e 2.8.20-k) the poster used 25G XXV710-based NICs bought from FS.com (FS part XXV710AM2-F2, Intel XXV710 chipset). Link and error-free wire-speed traffic worked, but reading a transceiver's DMI data with sudo ethtool -m enp4s0f0 failed with "Cannot get…