A customer with a 10Gtek ASF-10G-T 10GBASE-T transceiver could not read its EEPROM: ethtool -m ens802f0 returned Cannot get module EEPROM information: Operation not supported. The vendor attributed it to a firmware version mismatch between the NIC and the transceiver. Hardware involved: 10G NIC…
On a Mellanox MSN4600C (ACS-MSN4600C) running SONiC in a T1 topology, the test testchcksfpusingethtool failed because ethtool -m sfp[ID] returned rc=1 with Cannot get module EEPROM information: No such device, i.e. the module EEPROM was not accessible on that platform during the test. Hardware…
On Debian 8.11 (kernel 3.16) the poster ran ethtool -m on a Mellanox MT26448 adapter to read optical diagnostics (TX/RX power, temperature, voltage, thresholds) and got Cannot get module EEPROM information: Input/output error. Hardware involved: Mellanox MT26448 ConnectX-2, SFP+ optic with DDM…
A good half of my work is putting one company's optics into another company's switch, so I spend a lot of time asking a module what it thinks it is. My toolbox for that is currently one command deep, and I would like to know what else is worth putting on the bench machine. Linux boxes with SFP+ and…
On an Intel S2600WFT board the X722 10GbE SFP+ controller (rev 09, NVM 3.31 0x80000d31 1.1767.0) refused ethtool -m with Cannot get module EEPROM information: Invalid argument, and the kernel logged Module EEPROM memory read not supported. Please update the NVM image. The behaviour was identical…
I run a backup storage system in a data center. A pair of DD9900 in HA, network ports on the NDC QLogic. After a reboot or reseating the module, port ethMa stops seeing the transceiver, and it's not a one-off - it's a stable, repeating pattern. Dell DD9900, DD OS 7.2.0.95, HA configuration NDC…
We look after the switch management firmware on our own hardware, and ever since the SP/FPGA interface was changed from memory mapped buffers to a FIFO, the transceiver inventory has been coming back as junk on some ports. QSFP28 optics, all of them AFBR-89BDDZ out of the same batch reads go over…
The poster wanted to dump the EEPROM of a QSFP+ transceiver plugged into an Intel XL710-QDA1 and ideally read live DDM values such as received optical power, as they were used to doing with SFP modules on other adatpers. With i40e 2.0.23 and firmware 5.05 0x800028a2 1.1568.0, ethtool -m eth0…
On Ubuntu 18.04 (kernel 5.4.0, ethtool 5.3, i40e 2.8.20-k) the poster used 25G XXV710-based NICs bought from FS.com (FS part XXV710AM2-F2, Intel XXV710 chipset). Link and error-free wire-speed traffic worked, but reading a transceiver's DMI data with sudo ethtool -m enp4s0f0 failed with "Cannot get…
