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HP 6120XG blade switches reject genuine J9150A SFP+ modules after an old firmware corrupted their EEPROM

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Four HP ProCurve 6120XG blade switches (516733-B21) refused J9150A 10G SR SFP+ transceivers that the datasheet lists as supported; show tech transceivers reported them as unsupported. The switches ran Z.14.56. The poster asked whether a firmware upgrade or a configuration setting was needed. Hardware involved: HP ProCurve 6120XG (516733-B21), HP J9150A.

  • Hardware: HP ProCurve 6120XG (516733-B21)
  • Transceivers: HP J9150A
  • Form factor: SFP+

Symptoms / messages:

show tech transceivers reports unsupported
genuine module rejected

Comments 2

Accepted answer

An HPE employee pointed to a documented defect where earlier 6120XG firmware wrote to and corrupted transceiver EEPROM values; affected modules stay unusable even after upgrading, because the upgrade only prevents new damage.

core_guru

Since the modules were brand new, counterfeit or damaged units were suspected and the poster was directed to open a support case for authenticity verification.

rx_admin25
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