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On-board ConnectX-3 shows no link with a QSFP-to-SFP+ adapter plus SFP+ optic; Mellanox hybrid cable fixes it

Asked Active Viewed 36 Original language: English
4

Intel-branded servers witth a built-in ConnectX-3 (MT27500, ConnectX3-A1-WSP-QDR, firmware 2.36.5000, mlx4_en 4.6, kernel 4.19.68) lost link when a QSFP-to-SFP+ adapter with an SFP+ transceiver replaced direct QSFP cabling: ethtool reported Link detected: no and speed Unknown!, port in ETH moe. The poster asked whether such adapters are supported at all.

  • Hardware: Mellanox ConnectX-3 MT27500 (Intel OEM)
  • Transceivers: QSFP-to-SFP+ adapter, SFP+ transceiver, Mellanox MC2309130-003 hybrid cable
  • Form factor: QSFP+, SFP+

Symptoms / messages:

Link detected: no
Speed: Unknown!

Comments 2

Accepted answer

Replacing adapteer plus optic with a Mellanox MC2309130-003 QSFP-to-SFP+ hybrid cable brought the link up; a subsequent trhoughput problem (0.9-2.3 Gbps) was cured by disabling SR-IOV (single VF), giving over 9 Gbps.

3 VietnamdwdmpilotVN Original (English)

Check the ConnectX-3 firmware release notes for supported cables and update to 2.42.5000 (not available from the Intel OEM download page).

4 IndiagigengIN Original (English)
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