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HL15 (Supermicro X11SPH, Intel X722) to a UniFi USW-24-POE: every DAC and SFP fails, BIOS reports SFP not recognised

Asked Active Viewed 48 Original language: English
4

A pre-built HL15 server (Supermicro X11SPH-nCTPF wth Intel X722 SFP+ ports, Rocky Linux) would not link to a UniFi USW-24-POE over a VANDESAIL SFP+ DAC: the switch port stayed Disconnected under every negotiation setting on both sides. After ordering a 10Gtek cable the host reported network driver is unhealthy and the BIOS said the SFP plugged in is not recognized; four DACs and four SFP modules failed, while a laptop plugged into the switch SFP port worked.

  • Hardware: 45HomeLab HL15, Supermicro X11SPH-nCTPF, Intel X722, Ubiquiti USW-24-POE
  • Transceivers: VANDESAIL SFP+ DAC, 10Gtek SFP+ DAC, various SFP modules
  • Form factor: SFP+, DAC

Symptoms / messages:

port Disconnected
network driver is unhealthy
SFP plugged in is not recognized

Comments 2

VANDESAIL DACs are coded for other platforms and Intel controllers are picky; 10Gtek cables and 1G SFP modules (an SFP+ port runs an SFP at 1G) were suggested, as well as driver options/EEPROM changes, though the X722 cannot be unlocked like the X520.

2 South Koreaedgenode14KR Original (English)

Update the board firmware (5.5) and involve Supermicro; boot a live Ubuntu to separate hardware from OS problems. The poster suspected a defective board.

1 Mexicolaserops32MX Original (English)
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