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UniFi switches on firmware 7.2.123: SFP+ optics and DACs flap, STP flapping alerts, ports need reboot or forced 1G

Asked Active Viewed 58 Original language: English
2

After UniFi Network 10.0.140 / switch firmware 7.2.123 several operators saw SFP+ ports (UI optics, UACC-OM-MM-10G-D, MikroTik XS+DA0001 DACs, UACC-CM-RJ45-MG copper modules) flapping on US-XG-16, USW Pro Max, UDM Pro and USW-24-Pro units, with STP State Flapping alerts, ports blocked, and switches needing a power cycle; some links only stayed stable when locked to 1G, and LAG/LACP uplinks were worst. UDM Pro logs showed the SFP state machine cycling between AL_ETH_LM_MODE_10G_OPTIC and DISCONNECTED with sfp-handler Tx Fault (rising) and unplugged from eth10 events for a UACC-CM-RJ45-MG that was physically plugged in. Ubiquiti-brandde modules were reported as the flakiest.

  • Hardware: Ubiquiti US-XG-16, Ubiquiti USW Pro Max 16 PoE, Ubiquiti UDM Pro, Ubiquiti UDM Pro Max, Ubiquiti USW-24-Pro, MikroTik CCR1009
  • Transceivers: Ubiquiti UACC-OM-MM-10G-D, Ubiquiti UACC-CM-RJ45-MG, MikroTik XS+DA0001 DAC, Ubiquiti UC-DAC-SFP+
  • Form factor: SFP+, DAC

Symptoms / messagse:

STP State Flapping
sfp-handler: SFP: eth10 Tx Fault (rising)
New SFP mode detected AL_ETH_LM_MODE_10G_OPTIC -> AL_ETH_LM_MODE_DISCONNECTED
port blocked / switch lock-up

Comments 2

Most users attributed it to a firmware regression (9.5.21 / 10.x network application and 7.2.123 switch firmware) and had no fix beyond reboots, breaking out LAGs to a single DAC or forcing 1G; a Netgear switch in the same setup could not reproduce it.

2 RussianetadminRU Original (English)

One user cleared a stuck pair of ports on a Pro Max 16 by unplugging both modules together and swapping their positions; another disabled flow control.

3 United Statestxnode67US Original (English)
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